Rules of accommodation

Dear guests of the Fish Point family resort hotel!

I would like to tell you about some important rules of staying at our hotel.

• Upon check-in, all staying guests are required to provide an identity document, for adults it is a passport, for children it is a birth certificate. A driver's license and foreign passports are not an identity document.
• The hotel charges a security deposit, in case of damage to property and the use of additional services, the hotel has the right to deduct this amount as payment. For Family Suite rooms and cottages, a deposit of 10,000 rubles, for large cottages, baths and Spa Residence, a deposit of 20,000 rubles. Guests can leave a deposit only in cash, for the convenience of our guests there is an ATM at the reception.
• Pets are allowed in cottages on the territory, but only with dogs of small breeds, weighing up to 7 kilograms. The surcharge for the service of accommodation with an animal is 3000 rubles per day. The hotel is not responsible for your pet. It is also prohibited to stay with animals in hotel rooms.
• Cycling, electric scooters and other means of individual mobility (SIM) are prohibited on the territory of the club.
• When staying at the Fish Point family resort hotel, smoking is allowed in designated smoking areas. The cottages have verandas, and guests staying in the rooms can smoke next to the hotel building. In case of smoking in rooms, houses or baths, the hotel charges an additional cleaning fee of 5,000 rubles.
• The launching of fireworks and the use of any pyrotechnics are prohibited on the territory.
• Also in our hotel «Fish Point family resort» young guests are divided into two ages. Children from 0-2 inclusive stay free of charge, children from 3-12 inclusive stay at an additional cost. Please take this into account when booking and specify the number of guests correctly. The hotel has the right to refuse you accommodation if you have booked a category for a smaller number of guests, but arrived in a large group, or if possible, the hotel will offer you other accommodation.
• Professional photo and video shooting on the territory of the club without the approval of the club administration is prohibited.